Shipping and Exchanges


We deliver worldwide with free carbon neutral shipping on Australian orders over $150AUD. 

Australian Orders under $150AUD will be charged $10AUD. Express Post is available for $15AUD.

International Orders will be charged $20AUD for Standard or $40AUD for Express.

We ship our swimwear from Raw Salt HQ in Coffs Harbour, Australia. Our domestic shipping service utilises the carbon neutral delivery company Sendle, who partners with South Pole Group. We may also use Australia Post, depending on your location, who is now also a carbon neutral delivery service.

Internationally, we ship with Australia Post, Aramex, DHL eCommerce and DHL Express (when shipping with DHL Express, we use their GoGreen Service). When a service isn't carbon neutral, we offset the carbon ourselves to ensure we minimise the environmental impacts.

All orders placed will be dispatched within 2 working days. You will receive a shipping confirmation email with your tracking number as soon as your order is dispatched. All our prices are in Australian Dollar (AUD).

Estimated Delivery Times

Australia | 3-7 workings days

USA, Asia, New Zealand | 10-15 working days

North America, Western Europe, the Pacific | 15-20 working days

Rest of the world | up to 30 working days

International orders may be subject to customs charges and clearance procedures that can cause delays beyond estimated timelines above. Raw Salt is not responsible for any customs duties, foreign taxes or other fees which may apply.

Email if your order is taking longer than expected or you are having any more questions.


We accept exchanges - but we ask you to consider your purchase.

We know that finding the right fit can be confusing even with the size guide, so we're happy to personally size you up and answer any question - just reach out on

We do our best to make considered decisions as a business and we encourage you to do the same. We don't support or encourage impulse purchasing because the process of exchange carries an environmental impact.

To be eligible for en exchange, item(s) you need to contact us within 14 days of your purchase date.

Please try your pieces on over underwear before removing tags and sanitary strips. If for some reason you need to exchange style or sizes, your items must be returned to Raw Salt within 14 days of your purchase date. We do not accept products that have been worn, altered or washed. All swimwear returned must be in new and unused condition with sanitary strips in place. Exchange items must be in the original packaging with all tags attached.

Please do contact us before returning any items on or reach out if you have any questions.