Delivery and exchanges

Delivery

We ship our swimwear from Raw Salt HQ in Coffs Harbour, Australia. Our domestic shipping service utilises the carbon neutral delivery company Sendle, who partners with South Pole Group. Internationally, we ship with DHL eCommerce and we offset the carbon ourselves to ensure we minimise the environmental impacts.

All orders placed will be dispatched within 1-2 working days. You will receive a shipping confirmation email with your tracking number as soon as your order is dispatched. 

Australia wide shipping is $10 and FREE when you spend over $150.

International shipping is $10 worldwide.

All prices are in Australian Dollar (AUD).

Estimated Delivery Times

Australia | 2-6 workings days

USA, New Zealand | 4-6 working days

North America, Western Europe, Asia and the Pacific | 6-13 working days

Rest of the world | 10-15 working days

International orders may be subject to customs charges and clearance procedures that can cause delays beyond estimated timelines above. Raw Salt is not responsible for any customs duties, foreign taxes or other fees which may apply.

Email shop@rawxsalt.com if your order is taking longer than expected or you are having any more questions.

Exchanges

We understand that purchasing swimwear online can be hard, so we want to try and make it as easy as possible for you. We suggest using our size guide for the perfect fit. Please do try your pieces on over underwear before removing tags and sanitary strips.

If for some reason you need to exchange sizes, your items must be returned to Raw Salt within 14 days of your purchase date. We do not accept products that have been worn, altered or washed. All swimwear returned must be in new and unused condition with sanitary strips in place. Exchange items must be in the original packaging with tags attached.

Please do contact us before returning any items on shop@rawxsalt.com or reach out if you have any questions.

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